Trouble accessing your JAMB CAP might stem from an incorrect or inactive email address used during registration, often due to a minor error, such as giwapisadoh23@gmail.com being mistyped as giwapisadoh@23gmail.com. As a result, a requested password reset may fail, and you won’t receive the reset email, as it’s being sent to a non-existent email address.

Before we proceed to the solution, let’s examine the importance of accessing your JAMB CAP.

Accessing your JAMB CAPS is crucial for tracking your admission status. It allows you to know when you’ve been offered admission and to accept the offer using your device.

Furthermore, through the JAMB CAPS, you can confirm if your O’level result is uploaded or not. You can also check to know the changes you make in your courses and institutions.

Moreover, JAMB CAPS streamlines the admissions process, enhancing the overall experience for both students and institutions by addressing previous challenges associated with manual admissions.

If you are having difficulty accessing your JAMB CAP, Don’t panic. Here are some steps you can take to troubleshoot the issue:

STEP I:

Visit JAMB E-facility and click on “Forgot your Password? Click here to reset” it to reset your password.

After clicking a Forgot Password Reset and enter your correct email. A password will be forwarded to your your mail inbox, but if you can’t find the password in you mail Inbox, Check your spam folder: It’s possible that the email may have been flagged as spam, so make sure to check your spam folder. If you find the email there, mark it as ‘not spam’ to help your email provider recognize JAMB emails as legitimate.

“Sir, Please I Can’t Access My Email Account, what should i do?

If you are finding it difficult to access your email account, maybe because someone used his/her phone number to open the account for you or your lost your email phone number or your account was hacked. Don’t panic, kindly follow the instructions giving on step II.

STEP II:

To recover your JAMB password via SMS, send a text message with the format “password (space) email used for JAMB” registration to 66019. For Example, “Password giwapisadoh@23gmail.com” to 66019. Ensure you have at least NGN 50 in your account balance before sending the sms. If you’re still having difficulty after following the steps above, , Chat us up on WhatsApp – 08143699806 for assistance.

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